Top Remote Senior Level Customer Success Jobs in Chicago, IL

The Global Chief Customer Officer will lead Customer Success, Professional Services, and Support teams to enhance client experience, drive adoption and upselling, and shape company strategy. Responsibilities include evangelization, client engagement, and collaboration with executive team. Requires 10+ years of experience in enterprise SaaS, senior stakeholder management, and global company management. Fluency in English and French is a plus. Offers competitive compensation and growth opportunities.

This is an extraordinary opportunity to work with the Americas (AMS) President and engage with the largest and most strategic customers. The AMS Customer Advocate will be responsible for designing and executing the AMS Customer Engagement program, accompanying the President to customer engagements, and working closely with field and product teams to ensure a great customer experience.

Seeking a Senior Customer Success Manager with 10+ years of Client Management experience in a SaaS environment, preferably EdTech. Responsible for building strategic relationships, growing and retaining accounts, and ensuring overall customer satisfaction. Must have strong communication, organization, and project management skills. Remote position at BenchPrep.

The Senior Customer Success Manager will own strategic relationships with clients, lead onboarding processes, ensure long-term client success, identify opportunities for growth, and serve as the primary point of contact for troubleshooting and feedback collection.

The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth across their assigned POD. They support Sales leads and sellers, build strategic relationships, and guide clients through successful implementation of VideoAmp solutions. The role involves understanding the media landscape, identifying growth opportunities, and expanding the VideoAmp footprint while driving clear ROI for clients.

Seeking a Senior Director, Client Service to join the Health+ Business Unit. Responsibilities include overseeing client accounts, developing strong relationships, and driving business growth through strategic partnerships.

The Director of Community will lead the Community Department at Unify America, with the goal of building a community of volunteers dedicated to saving democracy. They will be responsible for hiring and managing talent, creating and optimizing systems, and bringing people together in a delightful way.