Top Remote Customer Success Jobs in Chicago, IL
Client Success Manager at VideoAmp responsible for post-sale servicing, client retention, and delivering client value in the AdTech and TV space. Duties include client relationship management, customized strategies development, client onboarding, data analysis, and client value optimization.
Seeking a Customer Success Manager to manage and create strong relationships with assigned customer accounts, ensuring customer recognition of ROI, high satisfaction, and successful use of Applied EPIC & extended solutions. Responsibilities include providing first-class customer service, collaborating with internal teams, developing account plans, leading business reviews, and driving communication and advocacy with other departments. Requires 2-3 years of experience in Customer Success roles and expertise in Customer Success best practices, along with strong communication and organizational skills. Bachelor's degree in Information Science or related disciplines.
Head of Customer Experience & Strategic Programs at Atlassian with competitive compensation packages and potential benefits, bonuses, commissions, and equity. Check specific pay zones for base pay ranges in the United States.
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The Sr. Customer Support Manager is responsible for managing the Lifecycle Service business for assigned customer contracts, ensuring customer satisfaction, and building relationships with customers and subcontractors in the Seattle and/or Portland area. Key responsibilities include providing single point of contact for customer management, overseeing service delivery compliance, managing subcontractors, and identifying areas for improvement.
The Client Director at ServiceNow will oversee executive relationship management for assigned Enterprise accounts, lead virtual teams, and work with clients to develop ServiceNow solutions based on strategic outcomes. Responsibilities include managing executive relationships, achieving financial targets, and promoting outstanding customer experiences.
The Director of Community will lead the Community Department at Unify America, with the goal of building a community of volunteers dedicated to saving democracy. They will be responsible for hiring and managing talent, creating and optimizing systems, and bringing people together in a delightful way.
Seeking an experienced Senior Customer Experience Associate to act as an escalation and knowledge point for the support team. Responsibilities include guiding associates on policies and procedures, resolving escalated tickets, communicating with developers, and assisting with training initiatives. Must have 2-3+ years of customer experience roles, exceptional soft skills, and strong organizational abilities.
The Sr. Specifications Specialist at Chamberlain Group is responsible for identifying, recruiting, and managing specification projects, promoting additional door hardware specifications, and building relationships with architecture firms and clients. Requires 5+ years of sales/marketing experience in the construction industry and a Bachelor's Degree.
Seeking a Director of Customer Success Engineering with technical and customer-facing experience in the programmatic ecosystem to manage Solutions Architect and Support Engineering teams, drive revenue optimization, and represent the company to leading publishers.
Responsible for underwriting risks in a book of business, determining acceptability of risks, pricing, preparing quotes, analyzing risks, and maintaining relationships with agencies and brokers.
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