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Top Customer Success Jobs in Chicago, IL

239+ Job Results
Yesterday
Chicago, IL
Remote
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Client Director at ServiceNow will oversee executive relationship management for assigned Enterprise accounts, lead virtual teams, and work with clients to develop ServiceNow solutions based on strategic outcomes. Responsibilities include managing executive relationships, achieving financial targets, and promoting outstanding customer experiences.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
Yesterday
Chicago, IL
Remote
2 Employees
7+ Years of Experience
2 Employees
7+ Years of Experience
Social Impact
The Director of Community will lead the Community Department at Unify America, with the goal of building a community of volunteers dedicated to saving democracy. They will be responsible for hiring and managing talent, creating and optimizing systems, and bringing people together in a delightful way.
Top Benefits:
401-K
401-K Matching
Health Insurance
+12 More
Yesterday
Chicago, IL
Remote
305 Employees
20-22
1-3 Years of Experience
305 Employees
20-22
1-3 Years of Experience
Consumer Web • eCommerce • Events • Fashion • Logistics • Retail • Design
Seeking an experienced Senior Customer Experience Associate to act as an escalation and knowledge point for the support team. Responsibilities include guiding associates on policies and procedures, resolving escalated tickets, communicating with developers, and assisting with training initiatives. Must have 2-3+ years of customer experience roles, exceptional soft skills, and strong organizational abilities.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+48 More

Featured Jobs

Yesterday
Chicago, IL
Hybrid
900 Employees
5-7 Years of Experience
900 Employees
5-7 Years of Experience
AdTech • Big Data • Digital Media • Marketing Tech
Lead satisfaction, retention, growth, revenue, and operations efforts across key partners. Manage client relationships, drive adoption of products, and identify revenue opportunities. Advocate for customers, drive customer engagement, and track relationship health. Partner with cross-functional teams and lead high-value customer advocacy opportunities. Deliver compelling presentations and proposals. Minimum 6 years of relevant work experience in ad tech/mar tech/digital media/marketing/advertising space.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+64 More
2 Days Ago
Chicago, IL
Remote
Hybrid
6,632 Employees
5-7 Years of Experience
6,632 Employees
5-7 Years of Experience
Automotive • Hardware • Internet of Things • Mobile • Software • Design • App development
The Sr. Specifications Specialist at Chamberlain Group is responsible for identifying, recruiting, and managing specification projects, promoting additional door hardware specifications, and building relationships with architecture firms and clients. Requires 5+ years of sales/marketing experience in the construction industry and a Bachelor's Degree.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
2 Days Ago
Chicago, IL
5 Employees
3-5 Years of Experience
5 Employees
3-5 Years of Experience
Food • Hardware • Internet of Things • Robotics
The Sales & Marketing Manager at Zenblen will be responsible for understanding customer personas, building relationships with location partners, crafting product marketing strategy, creating marketing assets, and guiding the brand vision & customer experience.
Top Benefits:
Company Equity
Company Outings
Customized Development Tracks
+12 More
2 Days Ago
Chicago, IL
Hybrid
18,000 Employees
1-3 Years of Experience
18,000 Employees
1-3 Years of Experience
Cloud • Fintech • Machine Learning • Analytics • Financial Services
Responsible for handling routine customer service inquiries and problems via telephone, digital, or chat channels. Must have excellent communication and problem-solving skills. Provides industry-leading care and innovative solutions to customers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
3 Days Ago
Chicago, IL
Remote
288 Employees
160K-185K Annually
7+ Years of Experience
288 Employees
160K-185K Annually
7+ Years of Experience
AdTech • Enterprise Web • Information Technology • Machine Learning • Marketing Tech • Sales
Seeking a Director of Customer Success Engineering with technical and customer-facing experience in the programmatic ecosystem to manage Solutions Architect and Support Engineering teams, drive revenue optimization, and represent the company to leading publishers.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+33 More
3 Days Ago
Chicago, IL
Remote
Hybrid
7,000 Employees
1-3 Years of Experience
7,000 Employees
1-3 Years of Experience
Cloud • Insurance • Professional Services • Analytics • Cybersecurity
Responsible for underwriting risks in a book of business, determining acceptability of risks, pricing, preparing quotes, analyzing risks, and maintaining relationships with agencies and brokers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+31 More
3 Days Ago
Chicago, IL
4,196 Employees
5-7 Years of Experience
4,196 Employees
5-7 Years of Experience
Fintech • Payments • Financial Services
Lead a dynamic Customer Success team to provide top-tier service to mid-sized, fast-growth customers in North America. Build strong relationships, coach and mentor team members, lead operations, and collaborate with cross-functional teams to enhance customer experience.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+47 More
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