Top Remote Customer Success Jobs in Chicago, IL
The Customer Service Representative at Beyond Finance serves as the primary point of contact for clients enrolled in financial hardship programs, providing compassionate and individualized care to guide clients from enrollment through graduation. This role requires a strong work ethic, positive attitude, and exceptional customer service skills in a remote call center environment.
The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth across their assigned POD. They support Sales leads and sellers, build strategic relationships, and guide clients through successful implementation of VideoAmp solutions. The role involves understanding the media landscape, identifying growth opportunities, and expanding the VideoAmp footprint while driving clear ROI for clients.
Seeking a Senior Director, Client Service to join the Health+ Business Unit. Responsibilities include overseeing client accounts, developing strong relationships, and driving business growth through strategic partnerships.
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Seeking a Vulnerability Scanning Specialist with expertise in vulnerability scans using Tenable Nessus Professional, Tenable, and Rapid7. Responsibilities include conducting scans, analyzing results, collaborating with teams, staying updated on security trends, and presenting findings to customers. Strong understanding of vulnerability assessment methodologies and excellent communication skills required. Relevant certifications such as CEH, TCNA, or RCU are desirable. Bachelor's degree in Computer Science or related field or 1+ years of IT experience needed.
Provide quality and timely customer service, handle inquiries, communicate effectively, analyze complex information, and demonstrate strong organizational skills in a financial services environment at Northwestern Mutual.
Seeking a Customer Success Manager to manage and create strong relationships with assigned customer accounts, ensuring customer recognition of ROI, high satisfaction, and successful use of Applied EPIC & extended solutions. Responsibilities include providing first-class customer service, collaborating with internal teams, developing account plans, leading business reviews, and driving communication and advocacy with other departments. Requires 2-3 years of experience in Customer Success roles and expertise in Customer Success best practices, along with strong communication and organizational skills. Bachelor's degree in Information Science or related disciplines.
The Client Director at ServiceNow will oversee executive relationship management for assigned Enterprise accounts, lead virtual teams, and work with clients to develop ServiceNow solutions based on strategic outcomes. Responsibilities include managing executive relationships, achieving financial targets, and promoting outstanding customer experiences.
The Director of Community will lead the Community Department at Unify America, with the goal of building a community of volunteers dedicated to saving democracy. They will be responsible for hiring and managing talent, creating and optimizing systems, and bringing people together in a delightful way.
The Sr. Specifications Specialist at Chamberlain Group is responsible for identifying, recruiting, and managing specification projects, promoting additional door hardware specifications, and building relationships with architecture firms and clients. Requires 5+ years of sales/marketing experience in the construction industry and a Bachelor's Degree.
Seeking a Director of Customer Success Engineering with technical and customer-facing experience in the programmatic ecosystem to manage Solutions Architect and Support Engineering teams, drive revenue optimization, and represent the company to leading publishers.
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