Top Remote Customer Success Jobs in Chicago, IL
Seeking a Customer Success Associate to drive education and create content to maintain client relationships. Responsibilities include assisting customers, troubleshooting technical issues, and collaborating with various departments to provide the best client experience.
The Customer Operations Representative at Tempus is responsible for resolving order-related issues, obtaining information from care teams, and providing ongoing service and support to ensure a seamless customer experience. This role involves building relationships with customers, driving retention, and improving customer re-order rates.
Seeking a detail-oriented Customer Service Processor to handle assignments, client requests, and high call volume in a remote environment. Requires multitasking, strong communication skills, and previous customer service experience.
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As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new customers, ensuring full value in Cloudflare's products, advising on technical best practices, and collaborating with various teams at Cloudflare.
Manage a team of Customer Success Managers to drive product adoption, customer engagement, and growth for Atlassian solutions. Develop and evolve Customer Success programs to scale across all customers. Responsible for team management, operational processes, and mentoring team members to exceed goals.
The Black Tux is seeking an experienced Customer Experience Associate to engage with customers, resolve issues, and enhance customer satisfaction. The ideal candidate will have customer support and retail sales experience with a focus on problem-solving and sales. This position requires working remotely and collaborating with various teams within the organization.
As a Customer Growth Account Executive, you will be responsible for identifying and developing leads, managing the sales process, and closing deals. You will also need to understand the competitive landscape and position Toast products effectively. Excellent communication and sales skills are required for this role.
The Global Chief Customer Officer will lead Customer Success, Professional Services, and Support teams to enhance client experience, drive adoption and upselling, and shape company strategy. Responsibilities include evangelization, client engagement, and collaboration with executive team. Requires 10+ years of experience in enterprise SaaS, senior stakeholder management, and global company management. Fluency in English and French is a plus. Offers competitive compensation and growth opportunities.
This is an extraordinary opportunity to work with the Americas (AMS) President and engage with the largest and most strategic customers. The AMS Customer Advocate will be responsible for designing and executing the AMS Customer Engagement program, accompanying the President to customer engagements, and working closely with field and product teams to ensure a great customer experience.
Seeking a Senior Customer Success Manager with 10+ years of Client Management experience in a SaaS environment, preferably EdTech. Responsible for building strategic relationships, growing and retaining accounts, and ensuring overall customer satisfaction. Must have strong communication, organization, and project management skills. Remote position at BenchPrep.
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