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As a Customer Support Analyst at Arity, you will be the first point of contact for customer inquiries and issues. You will use technical tools and knowledge to investigate and resolve issues, collaborate with different teams, and ensure customer satisfaction. Key responsibilities include triaging cases, learning about Arity products, providing updates to customers, contributing to organizational goals, and developing automation for repetitive tasks.
Leading a team of data and infrastructure engineers in the overall delivery of data solutions for advanced data science and analytics. Working on transforming transportation by analyzing massive data sets and collaborating with diverse product teams to create innovative products.