Toast Company Culture | Built In Chicago

Companies Toast

Toast

Chicago, IL

4,500 Total Employees

92 Local Employees

Year Founded: 2011

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Customer Success 1 Cybersecurity + IT 1 Data + Analytics 2 Design + UX 2 Developer + Engineer 5 Finance 1 HR + Recruiting 1 Legal 2 Marketing 1 Operations 2 Product 1 Project Mgmt 3 Sales 5

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Is Toast the best thing since sliced bread? Toasters are quick to note that there is a great sense of community baked into the culture, while the internal job board holds ample opportunities for self-starters to rise to the top. Most importantly, employees say they are able to learn from one another, make an impact and connect with other Toasters around the globe. United by their love for food, Toasters live out the company mission by empowering the restaurant community to delight their guests, do what they love and thrive.

At a glance

Where in the World is Toast?

The remote culture is well established; Toasters can be found in the United States, Canada, Ireland, the U.K. and India.

Encouraging Empowerment

There are 14 employee resource groups — known as Toast Communities — celebrating women, people of color, veterans and more.

Foodie Family

Two-thirds of employees have worked in restaurants and have a deep understanding of customers.

Employee Wellness

Benefits include mental health support, inclusive family-forming benefits, financial literacy programs and a wellness stipend.

Featured employees

Baking an Inclusive Culture

An expansive diversity, equity and inclusion program

In 2023, Aja Sullivan’s DEI team is prioritizing representation, belonging and building an inclusive culture where Toasters can thrive. What is she looking forward to the most? “I am really excited to continue building our DEI external partnership strategy and understanding the impact we’re making,” she said. With a fortified internal DEI framework, Sullivan is thrilled to work on external programs, including working closely with customers, expanding Toast’s network of partnerships and highlighting her teams' great accomplishments.

Aja Sullivan

DEI Manager (she/her)

I want all Toasters to feel comfortable and safely be their true selves.

Toast Together, Grow Together

Belonging provides a foundation for employees to rise

Herb Dilema

Senior Director, Customer Care (he/him)

Working in customer care for a round-the-clock business like the restaurant industry poses unique challenges and opportunities for Herb Dilema’s team. To ensure each individual feels connected and supported in their roles, Dilema has focused on ensuring everyone gets facetime with their direct managers as often as possible. By emphasizing connection on his teams, Dilema strives to make Toast feel like a home, not just a job. With this foundation of inclusion, Dilema hopes to see each individual take ownership of their career and grow with support from the company.

When an individual is able to be comfortable not only in their role but in their environment, we see their best self and in turn, we know that they will grow and prosper at Toast.

Inclusive Remote Culture

Connecting employees all around the world

Diaz is one of the many Toasters who have always worked remotely, and will continue to do so. His team is able to connect with the territories they serve, while also strengthening their relationships with other Toasters all over the world through virtual programming and tools for collaboration. With remote employees across the U.S., Ireland and India, fostering an inclusive and engaging remote culture is a must at Toast.

Carlos Diaz

Senior District Sales Manager (he/him)

Even though many of us are fully remote or hybrid, it feels like family, and everyone knows each other well. Virtual events help introduce us to other people and teams outside of our usual work environment.

Search the 27 jobs at Toast

Recently posted jobs

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Toast

Talent Operations Manager

2 Days Ago

Chicago

Remote

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Cloud • Fintech • Software

As the Talent Operations Manager at Toast, you will enhance employee experiences by providing unparalleled service across various HR functions. Responsibilities include implementing and improving people processes, building partnerships, managing a team, and ensuring program alignment with company goals. This is a hybrid/remote role with a preference for candidates near the Boston office.

Toast

Principal Product Operations, Product Programs

2 Days Ago

Chicago

Remote

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Cloud • Fintech • Software

Design, execute, and iterate on end-to-end programs that support the Product organization. Partner with cross-functional teams and stakeholders to improve product development processes. Manage and measure the effectiveness of programs while delivering training to Product Managers. Build trust and relationships across the organization.

Toast

Business Development Representative

2 Days Ago

Chicago

Remote

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Cloud • Fintech • Software

A Business Development Representative (BDR) will be responsible for creating new business sales opportunities for Toast by researching restaurants, conducting outreach through cold calls, emails, and social media, and coordinating meetings with Territory Account Executives and Inside Sales Representatives. Strong work ethic, determination to succeed, and previous sales experience are required.

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