Double Good
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Manage legal operations, compliance, and risk management for Double Good, including contract lifecycle management, creating efficient processes, collaborating with departments, and managing legal intake.
Design social media strategies to achieve marketing targets, manage, create, and publish original high-quality content, collaborate with internal teams and external agencies, monitor web traffic and ROI, stay up-to-date with digital technologies and social media best practices.
Create curriculum and training content for the Customer Support Operations team to enhance customer service agents' and leaders' success. Manage learning management system and knowledge base, collaborate with SMEs, deliver training globally, and ensure learning objectives are met.
